How I Got Into the Call Center (My First IT Job)

In this clip, I talk about how I got my start working in a call center — my first job after graduating and my first real experience being on the phones.

I share what the day-to-day was like, the 12-week training process, and the moment I knew the job wasn’t for me (yeah… I started playing sick 😅).

Most importantly, I explain how that experience actually prepared me for future roles, and why working the phones made my next job at the hospital much easier.

If you’re in a call center right now or just starting your IT career, this one’s for you.

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