So you’ve mastered the helpdesk — what’s next? 👀
In this episode, I’m breaking down the top career paths you can move into after working helpdesk and the certifications that help you level up.
💻 You’ll Learn:
• Networking Roles — Admin or Technician (Start with your CCNA)
• Application Analyst — Support company software & bridge teams
• System Administrator — Manage servers & virtualization (Linux, Cloud, Virtualization certs)
• Security Roles — Analyst or Admin (Security+ gets your foot in the door)
🧠 Key Takeaway:
Helpdesk is your foundation — your goal is to figure out which direction fits you best and start preparing while you’re still there.
👣 Pro Tip:
Use job shadowing to learn from other departments and get on their radar when roles open up.
🛒 My Amazon Store:
Books + gear to level up in tech:
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📬 The Log Files Newsletter:
Real tips to break into IT.
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⸻
#CCNA #NetworkingLabs #CiscoLabs #ITCareer #debtfreeinit
💡 Have a question or a topic suggestion? Drop it in the comments or email me at Debtfreeinit@gmail.com!
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📸 Instagram | 🎥 TikTok | 👍 Facebook: @DebtFreeInIT
🔗 Website: http://debtfreeinitwithmike.com
📌 If this helped you, drop a comment and let me know — and don’t forget to like, subscribe, and share this with someone trying to break into tech 💻
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