Information Technology Audio Episodes

Send us Fan Mail Here are the 5 certifications and skills I’d focus on in 2026 if you’re getting into IT, plus what’s changing with each one. In this episode: CCNA: v2.0 goes live February 3, 2027, and it’s built around troubleshooting. Should you take the current version or wait? Firewall / Network Security: Palo Alto, Fortinet, and Cisco, and which one to pick Linux: RHCSA vs. CompTIA Linux+, and why it should have been on my original list Automation & Infrastructure as Code: Terra...

Send us Fan Mail Same title. Totally different job. A network tech at a 50-person company and a network tech at a Fortune 500 can do completely different work for completely different money. The variable most people ignore: company size. Why it matters: Where you start shapes how fast you learn, what you get exposed to, and how high your ceiling goes. Pick wrong for your stage and you either stall out or get thrown in over your head. In this episode: 🔹 Small — You touch everything: networ...

Send us Fan Mail The daily tasks from three IT roles I actually worked — help desk, desktop support, and networking — and where AI would've made me faster in each one. Not a video about AI taking your job. A video about AI taking the worst parts of it. The 7 use cases: 1️⃣ Knowledge base search — describe the issue, get the fix 2️⃣ Ticket documentation — write-ups in seconds 3️⃣ Outage emails — drafted and out the door 4️⃣ Script creation — AI writes it, you review it 5️⃣ Error code lookup —...