The daily tasks from three IT roles I actually worked — help desk, desktop support, and networking — and where AI would've made me faster in each one. Not a video about AI taking your job. A video about AI taking the worst parts of it.

The 7 use cases:
1️⃣ Knowledge base search — describe the issue, get the fix
2️⃣ Ticket documentation — write-ups in seconds
3️⃣ Outage emails — drafted and out the door
4️⃣ Script creation — AI writes it, you review it
5️⃣ Error code lookup — no more 10 pages of Google
6️⃣ Alert triage — find the errors that actually matter
7️⃣ Device configuration — but you still have to know if it's right

AI is your employee. You're the supervisor. And you can't supervise something you don't understand.

💬 Comment below: do you use AI in your role, and how?

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