Wake the wrong person up at 2 AM and your manager hears about it the next morning. This is the help desk mistake that quietly tanks careers — and the 2-week fix that prevents it. What you'll learn: The 2-week mapping exercise every help desk tech should do Day 1…
Stuck on the help desk? 6 habits that get you noticed and promoted. Full episode on YouTube — @debtfreeinitwmike #HelpDesk #ITCareer #BreakIntoIT #ITSupport #CompTIA #TechJobs #ITJobs #EntryLevelIT #CareerChange #DebtFreeInit
Stuck on the help desk? 6 habits that get you noticed and promoted. Full episode on YouTube — @debtfreeinitwmike #HelpDesk #ITCareer #BreakIntoIT #ITSupport #CompTIA #TechJobs #ITJobs #EntryLevelIT #CareerChange #DebtFreeInit
Stuck on the help desk and wondering how to stand out and move up? These 6 help desk tips come from watching the best techs I know climb the ladder — different paths, same habits. Use them to get noticed and earn your shot at the team you actually want.…
Think IT is out of reach because you don't have a tech background? You're closer than you think. In this episode, I break down how the everyday jobs you've already worked — retail, customer service, healthcare, trades — are quietly preparing you for a career in IT. Before IT, I…
This episode came straight from a listener question. They're currently a truck driver looking to transition into IT — and they wanted to know whether to start with A+, Network+, or Security+, and if they even need all three. Honestly? It's one of the most common questions I get. So…
Your coworkers could be the reason you're not growing in IT — and you might not even know it. In this clip, we get into the real benefits of being on a good team and the red flags of a bad one. From teammates who genuinely help you level up…
If you're trying to break into IT or level up your career, the 2026 Robert Half Salary Guide tells you exactly what companies are hiring for, what skills they're paying more for, and where the real opportunities are right now — and in this video, I'm breaking it all down…
Most people think leveling up in IT is about certifications… But it’s really about your team. The right team will grow you. The wrong team will keep you stuck. Next time you’re making a move… ask yourself: “Who am I learning from?” 🎙️ New episode out now Leveling Up in…
Most people think leveling up in IT is about certifications… But it’s really about your team. The right team will grow you. The wrong team will keep you stuck. Next time you’re making a move… ask yourself: “Who am I learning from?” 🎙️ New episode out now Leveling Up in…
Most people think leveling up in IT is about certifications… But it’s really about your team. The right team will grow you. The wrong team will keep you stuck. Next time you’re making a move… ask yourself: “Who am I learning from?” 🎙️ New episode out now Leveling Up in…
Most people think leveling up in IT is about certifications… But it’s really about your team. The right team will grow you. The wrong team will keep you stuck. Next time you’re making a move… ask yourself: “Who am I learning from?” 🎙️ New episode out now Leveling Up in…
Most people think leveling up in IT is about certifications… But it’s really about your team. The right team will grow you. The wrong team will keep you stuck. Next time you’re making a move… ask yourself: “Who am I learning from?” 🎙️ New episode out now Leveling Up in…
In today’s episode, I talk about something that doesn’t get discussed enough in IT… The value of your team. A lot of people focus on certifications, resumes, and landing that next job—but what really determines how fast you grow in IT is the environment you’re in and the people you…
If you’re an introvert trying to get into IT, this is something you need to know. A lot of people start in help desk and think the whole industry is constant calls, frustrated users, and nonstop interaction. But that’s not how IT works at higher levels. In this clip, I…
If you’re trying to get into IT but you’re more introverted, this episode is for you. A lot of people start their IT careers in roles like help desk or desktop support and quickly feel drained. The constant conversations, dealing with frustrated users, and having to think on the spot…
Cisco just made a major change to the CCNP Enterprise certification… and it might actually make me consider taking it again. In this episode, we break down the latest updates to the CCNP ENCOR blueprint, including the removal of wireless topics and what that means for anyone studying for the…
In this episode, I talk about the power of starting at the bottom in IT and why it can actually make your career easier in the long run. When many of us get certifications or degrees, we expect to jump straight into high-level roles. But most people start in entry-level…
Most IT professionals focus on certifications like Cisco, AWS, or cybersecurity — but there’s an entire tech ecosystem inside healthcare IT that many people never hear about. In this clip, I break down Epic, one of the most widely used electronic health record systems in the world, and why most…
In my last episode about hidden jobs in IT, I ranked healthcare as the #1 industry. During that episode, I mentioned something most people in tech have never heard of… Epic certifications. In this video, I break down: • What Epic is and why it dominates hospital systems • How…
Is healthcare really the #1 industry for IT jobs? In this video, I break down why healthcare IT is one of the most stable, overlooked, and opportunity-filled paths in tech right now. A lot of people focus only on big tech companies when thinking about an IT career. But hospitals…
Most people think you need to work for a flashy tech company to have a real IT career. That’s not true. Some of the most stable, high-paying IT jobs in your city are hiding in plain sight. These companies may not look like tech companies… but they run on: •…
In this episode, I break down my Top 7 places to find IT jobs in your city — especially if you don’t live near a big tech hub. A lot of people think you need to work for a flashy tech company to have a real IT career. That’s not…
Are tech bootcamps a scam? In this clip, I break down the real reasons why some people feel burned after attending a bootcamp. Let’s talk about it honestly: 💸 High cost ($10K–$20K+) with no guaranteed job 🎯 Marketing that makes career changes sound easier than they are 📚 The reality…
